Experiences
7 years of experience - more than 500 happy clients!
Look at their opinions!
PROFESSIONAL PHOTOGRAPHER
January 2010 - Now
SALEEM PRODUCTIONS
Accomplishments:
Dedicated and energetic Photographer with 7+ years’ extensive experience in custom and specialized photography. Competent at capturing high quality images and organizing materials for Photo-shoots while displaying confidence and professionalism at all times. Conversant with different types of photography including fashion, portrait, landscape and still life. Well-versed with advanced photography equipment and tools.
AREAS OF EXPERTISE
● Photographic equipment
● Camera setting
● Lens adjustment
● Event management
● Inventory maintenance
● Portrait Retouch
● Image processing
● Adobe Creative Suite.
GAME ARTIST
January 2016 - Now
TIME DOT TIME Game Studio
Accomplishments:
I am an artist with 2 years of work experience including illustrator & graphic designer with proficiencies in concept art, advertising and web design, with a solid grasp of UI design and 3D production for games. I have experience as a lead artist and an art director working with small teams of illustrators, web designers and character modelers. Possess a strong sense of artistry and forward-thinking, that is consistently displayed across all art pieces. Projects I've worked on include social games (web-based and mobile), concept art, website creation, ad campaigns, and large-scale media design.
CUSTOMER SERVICE EXECUTIVE
May 2015 - Feb 2016
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Accomplishments:
Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
Selected Accomplishments:
● Resolved customer complaints by identifying problems and taking appropriate corrective action – Resulted in 65% increase in department’s efficiency.
● Demonstrated professional etiquette and manners when interfacing with customers which resulted in 30% improved feedback of customers.
● Improved the efficiency of customer service department 20% by providing both training for new hires and setting up training materials.
● Developed customer base by 45% during the year 2012 through delivery of quick service.
● Attained Employee of the month Award 2 times in one year following commendation from supervisors and recommendation from peers.
● Increased customer base by a staggering 55% by training customer service representatives in providing exceptional services to patrons.
OPERATION & SUPPLY CHAIN MANAGER
March 2010 - March 2016
NAEEM & COMPANY
Conceptualized, formulated, and established business process improvement through the acquisition of regional distribution networks. Identified and captured opportunities for new business development and market growth by expanding into new venues. Challenged to build new market presence while reengineering and expanding existing distribution, increasing client base and improving corporate brand recognition. Formulated, designed, developed long- range cost reduction plans, and improved major distribution. Initiated the establishment of a department to address customer solutions and expand channels. Directed and consolidated staff improving corporate communications and business initiatives.
Selected Accomplishments:
● Executed ardent negotiations and implemented innovative investment strategies that grew company’s investment portfolio from $500,000 to $2M in just 18 months.
● Created $100,000 in cost savings through the initiation of continuous improvement metrics.
● Saved $500,000 in annual costs through the redesign of regional network, improving time and reliability.
● Hand-picked by CEO to increase profitability, improve eroding market share, and repair strained customer relationships.
● Implemented a long-range business plan, avoiding $1.5M in potential construction costs.
● Managed operations functions including Inventory Management, Warehousing, Receiving, Housekeeping, and maintaining Hazardous and Personal Safety Practices.
● Managed capacity planning, $2M annualized budgets and compensation plans for 75 to 100 sales and marketing staff.
● Played pivotal role in leading sales department to achieve aggressive annual revenue goal by instituting company-wide training initiatives that increased closing rates 25% and enhanced customer retention by 15%.
● Recruited and trained top-performing sales team and used word-of-mouth marketing strategy to build client base and generate consistent revenue stream.
Testimonials are enough to convince people for now.
"Saleem is officially the man! His level of professionalism and the understanding of the subject matter is the reason I will be looking forward to working with him in the future."
Awais Bin Mehtab
Jury/Consultant at LUMS
LAHORE UNIVERSITY OF MANAGEMENT SCIENCES
"As always Saleem did an excellent job in just few hours. Great communication and fast excecution. Thanks for great work :)"
Dr Zia Ullah
ASSISTANT PROFESSOR
UCP Business School, University of Central Punjab
"As always, great creative thinking for the best solution. Saleem is by far the most professional and knowledgeable provider I worked with. I will hire him again :)"
Haseeb Haider
ASSISTANT MANAGER
PTCL
"We called on Saleem to help us deliver on few projects with tight deadlines. He seamlessly integrated into our workflow and quickly became a key part of our team. Great job!"
Dr. Asif Muzaffar
ASSISTANT PROFESSOR
UCP Business School, University of Central Punjab